ixbet Terms & Conditions – A Complete Guide for Members

1General Introduction & Acceptance

These Terms & Conditions ixbet (ixbet.im) and constitutes a legal agreement between the platform and all registered and unregistered users. This document has been written in full to ensure users in Bangladesh can easily understand it.

By accessing, browsing, creating an account on, or using any service on the ixbet platform, you agree to all of the terms set out below. If you do not agree to these terms, please do not use the platform.

Ixbet is a legitimate platform operating under an international online gaming licence. It is each member's own responsibility to comply with the laws applicable in Bangladesh.

2Eligibility & Registration Requirements

To open an account with ixbet, the following eligibility requirements must be met:

• You must be 18 years of age or older. ixbet does not permit minors to open an account.
• Each individual may only register one ixbet account. If multiple accounts are found, all of them will be closed.
• All information provided at the time of registration must be accurate and truthful. Providing false information may result in account suspension.
• Devices or IP addresses on ixbet's banned list cannot be used to register.
• Ixbet may request proof of identity and address from members when necessary (KYC verification).

KYC Verification Process

For large withdrawals or in cases of suspicious activity, ixbet may require identity verification. This may include a copy of your National ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete. This is done solely for the protection of our members.

3Account Security & Responsibility

Your ixbet Keeping your account secure is your own responsibility. Please keep the following in mind:

• Never share your password with anyone. ixbet will never ask for your password.
• Use a strong password — combine uppercase and lowercase letters, numbers, and special characters.
• Always log out after each session, especially on shared devices.
• Keep two-factor authentication (2FA) enabled — it provides an extra layer of security.
• If you suspect unauthorised access to your account, contact ixbet support immediately.

4Deposit & Withdrawal Policy

The following rules apply to all financial transactions on ixbet:

Deposit

• Minimum deposit: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, and other approved mobile banking services.
• Deposits are usually instant. If there is a delay, please contact support.
• Deposits from third-party accounts are not accepted.

Withdrawal

• Minimum withdrawal: ৳500.
• Withdrawals are typically processed within 5–15 minutes.
• KYC verification is mandatory for large withdrawal amounts.
• Withdrawals are returned to the same payment method used to make the deposit.
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.

5Bonus & Promotion Terms

Ixbet offers a variety of bonuses and promotions, each with its own specific terms. The general bonus conditions are as follows:

• Wagering Requirements: Most bonuses require a specified wagering amount before withdrawal (typically 30–40x the bonus value).
• Validity: Bonuses must generally be used within 7–30 days. Any bonus not used within this period will be forfeited.
• One bonus: Only one bonus may be active at a time.
• Odds requirement: Betting bonuses generally require wagers to be placed at minimum odds of 1.5 or higher.
• Specific games: Some bonuses are only valid for use on specific games or sections.
• If bonus abuse is found, the account will be terminated.

The detailed terms for each promotion are available on ixbet's Latest Promotions can be found on the page.

6Betting Rules & Conditions

The following rules apply to Sports Betting and casino games on ixbet:

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled (except where the cash-out feature is available).
• Ixbet reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a match is cancelled or abandoned, stakes on the affected bets will be refunded.
• Maximum bet limits vary depending on the match and market.

Live Betting

• Odds in live betting change rapidly. If the odds shift before your bet is confirmed, you will have the option to place your bet at the updated odds.
• If your internet connection drops, no changes can be made to any bets already in progress.

Casino Games

• All casino games are operated using certified RNG (Random Number Generator) technology.
• RTP (Return to Player) information for each game is available within the game itself.
• Ixbet reserves the right to void any winnings resulting from a game software error.

7Prohibited Activities

The following activities are strictly prohibited on the ixbet platform:

• Bonus abuse or bonus hunting – attempting to collect bonuses through multiple accounts.
• Placing bets or playing games using automated software, bots, or scripts.
• Betting on match-fixing or placing bets based on information not available to the general public.
• Using the platform for money laundering or any unlawful purpose.
• Stealing another member's identity or conducting fraudulent activities against them.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.

8Responsible Gaming Policy

Ixbet is firmly committed to responsible gaming. We want every member to enjoy gaming as a form of entertainment, not as an addiction.

• Deposit limit: Members can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Option to temporarily (1 week to 6 months) or permanently close your account.
• Cooling-Off Period: You can take a 24-hour break at any time.
• Reality Check: You will receive periodic reminders about the duration of your gaming sessions.

For more information, please visit our Responsible Gaming page.

9Privacy & Data Protection

Ixbet places the highest importance on protecting the personal data of its members. To learn more about how your information is collected, stored, and used, please visit our Privacy Policy Read.

• Information provided at registration is used solely for account management and support purposes.
• Ixbet does not sell members' personal information to third parties.
• Information may be disclosed to authorities where required by law.
• All data is secured with 256-bit SSL encryption.

10Account Suspension & Termination

Ixbet reserves the right to suspend or terminate a member's account for the following reasons:

• Violation of these terms and conditions.
• Providing false or misleading information.
• Accounts may be flagged as inactive after a prolonged period of inactivity (18 months).
• For legal or regulatory reasons.

Members may also request account closure at any time. Any valid balance may be withdrawn before the account is closed. Bonus balances are non-refundable.

11Dispute Resolution

For any disputes or complaints, please contact the ixbet support team first. We aim to resolve all issues within 48 hours.

• If your issue remains unresolved after contacting support, please follow ixbet's formal complaints procedure.
• A final decision will be communicated within 7 business days of a formal complaint being filed.
• If you are unsatisfied with ixbet's decision, you have the right to appeal to the relevant licensing authority.
• This agreement is governed by the laws applicable to ixbet's place of operation.

12Changes & Amendments to Terms

Ixbet reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• Registered members will be notified by email at least 7 days before any changes take effect.
• For significant changes, your consent will be requested at the time of login.
• If you do not agree to the updated terms, you will have the option to close your account.